Our Story - Let There Be Mannequins
When our founder's parents opened up a clothing store in Los Angeles, he wanted to help. Along with his mom, he went to several store fixture retailers in the city to go mannequin shopping. When they couldn't find exactly what they were looking for without breaking the bank, Chris decided to try going online.
At home, Chris tried looking for mannequins online and his search, once again, was unsuccessful. The selection online was worse and the prices were very high. What's worse is that all websites were final sale with no returns (most still are). Although there were several "mom and pop" mannequin shops online, what was interesting was that there wasn't a major online retailer that specialized in just mannequins.
Believing that if he was having these problems, others were too, he decided to get to work. Our founder did some research and found that huge costs could be saved by selling warehouse-direct to customers without a showroom or retail store. He knew that if he could cut out the step of a physical showroom, he could offer the best mannequins at the best prices. And that's what he did...the result: high-quality mannequins at an innovative price point.
We are a small family-owned business based in Los Angeles with warehouses on both the east and west coast. Your order is shipped warehouse-direct which allows us to give you the best prices available anywhere. We don't have any traditional retail stores or showrooms. That means no rent in a costly, prime location. No sales staff with commission. No wasted overhead that comes along with operating a showroom.
Our company is focused on you. You are the most important part of Mannequin Mall. Since day one, we have focused #1 on our customers. It's why we are the fastest growing and best mannequin retailer today. We want to make sure you have the best experience when you shop with us.
How do we do that? We have the best customer support team that is available from Monday to Friday 7AM - 3PM PST via phone, email, or chat. They are ready on the line to help you with any questions about our products or your order. We have the Lowest Price Guaranteed Policy. We have the Satisfaction Guaranteed Policy. And lastly we have the best return policy in the industry...7 Days No Questions Asked Returns. No wonder customers keep coming back.
Our Promise To You
If we're fortunate enough to earn your business, we'll provide you with the professional, prompt, and expert service you deserve. And in the unlikely event that something goes wrong with an order or shipment, we will work as quickly as possible to resolve the problem at no cost to you. We want you to be happy with the service you receive, and will do whatever we can to make sure that is the case - that is our personal guarantee.